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Trade terms & conditions

1.Payment term: 100% for sample; For bulk order: 30% deposit and 70% balance before shipment.2. Payment way available: T/T, Paypal, Western Union.3. Lead time: 3~5 working days for samples, 10-15 working days for quantity order.4. Shipping port: Shenzhen, Via Sea, Air and Air express (DHL, FEDEX, EMS, UPS, TNT) or other    ways.5. Discounts: Based on the quantity, normally above 2000pcs, Special discount will be available.

What about the after-sales service?

1. We replace with new lights or send replacement components free of charger for those broken lights under warranty time.2. Discounted new lights or replacement components will be offered for those broken lights exceed warranty time.

How to proceed an order?

Firstly,let us know your requirements or application.Secondly,We quote according to your requirements or our suggestions. Thirdly,customer confirms the samples and places deposit for formal order.Fourthly,We arrange the production.

What kind of express does your company usually use?

Our company usually has UPS,TNT,DHL,FEDEX,EMS.

If I want to take 10 sample modules,How long will it take to get to India?

We will deliver 10 module samples by express delivery, and the whole process will only take 4 days.

5.May I ask for outer packing?

Yes,you can !but must Up to our corresponding quantity.

Can you customize the LOGO for the product

Yes,We can,but  must to get to the relevant quantity.

What about Payment?

Bank Transfer (TT), Paypal, Western Union, Trade assurance; 30% the amount should be paid before  producing, the balance 70% of the payment should be paid before shipping.

What is colour temperature?

Cansun Lighing offer lamps in warm, natural ,pure and cool white with colour temperatures measured in kelvin(K).The lower the colour temperature is,the warmer the light given by the LED.Warm white=2700K-3200KNaturl white=4000k-4500kCool white=6000K-6500K

How do you ship the goods and how long does it take to arrive?

Ship by DHL, UPS, FedEx or TNT. It takes 3-5 days  to arrive. Airline and sea shipping also optional.

I am a novice foreign trade, how to finish an order?

First of all, you can contact us by email, our professional staff will give you answer any questions, or, you can direct online order according to their own requirements.

Can we negotiate the price?

Yes, we will provide you the big discount for the large quantity order.

How about your main market?

Our main market is USA, Europe, Southeast Asia.

How to proceed an order for led light?

  Firstly let us know your requirements or application.       Secondly We quote according to your requirements or our suggestions  Thirdly customer confirms the samples and places deposit for formal order.  Fourthly We arrange the production.