quality assurance


Trade terms & conditions

1.Payment term: 100% for sample; For bulk order: 30% deposit and 70% balance before shipment.2. Payment way available: T/T, Paypal, Western Union.3. Lead time: 3~5 working days for samples, 10-15 working days for quantity order.4. Shipping port: Shenzhen, Via Sea, Air and Air express (DHL, FEDEX, EMS, UPS, TNT) or other    ways.5. Discounts: Based on the quantity, normally above 2000pcs, Special discount will be available.

What about the after-sales service?

1. We replace with new lights or send replacement components free of charger for those broken lights under warranty time.2. Discounted new lights or replacement components will be offered for those broken lights exceed warranty time.

Do you have an Alibaba company website?

Please click https://bihuilighting.en.alibaba.com/company_profile.html?spm=a2700.supplier-normal.35.3.608c4352kDVNZL#top-nav-bar

Why chooes us?

Bihui lighting is located in zhongshan city, specializing in led lighting for more than 11 years.The main products are LED modules, LED high compartment, LED street lights, LED wall lights, LED omni lights, LED area lights, etc.All products are certified indoor and outdoor LED lighting and customer support.We have lm-79 and lm-80 tests, UL and ETL certifications, and industry-leading guarantees.At the same time, most of our products have been approved by the Design lights Consortium(DLC), ENERGYSTAR and the U.S.Our main international markets are Europe, north and South America, Africa, the Middle East and southeast Asia.Our advantages:The company has more than 11 years of professional engineers and technicians engaged in LED lighting power supply, optical design, structure, radiator development, quality control (QC) and other industries.Therefore, we have great advantages in product development and quality control.Service philosophy:All requests, questions and complaints will be resolved to your satisfaction and promptly.We said we'd do it!

What kind of exhibition does your company attend every year?

We will go to the Hong Kong exhibition and the Guangya exhibition.

Does your company have exhibitions every year?

Our company will attend the exhibition at least twice a year.

How many years are the products of your company UL guaranteed?

The warranty period of our company's UL products is 5 years.

I want a product that has passed UL. Does your company have it?

Yes,We have.We have a UL series product,such as garden light,high bay light and street light.

What's the difference between sea transportation and air transportation?

Shipping takes longer and costs less;Air transport takes less time and costs more.

I don't know the type of modes of transportation. Can you tell them to me?

Yes,I can.At present, the main modes of transportation are express, air transportation, sea transportation and land transportation.

How much does your company invest in product development every year?

About half a million dollars every year.

What is your annual turnover?

About five million dollars.

Do you have any MOQ limit for LED street light module order?

 Low MOQ,1pcs for sample available.Bulk order 100pcs Minimum.

How to proceed an order?

Firstly,let us know your requirements or application.Secondly,We quote according to your requirements or our suggestions. Thirdly,customer confirms the samples and places deposit for formal order.Fourthly,We arrange the production.